Location: Doha, Qatar
Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotel properties.
Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Minor Hotel experience.
Develop a close and harmonious working relationship with all hotel departments.
Conduct daily shift briefings/meeting’s and pass on all information to team-members.
Degree in Hospitality Management or similar
Work experience in Middle East in a 4-5 star hotels
Work experience in supervisory roles in Front Office
Excellent command of English language (both oral and written).
Arabic language will be an advantage
Knowledge of the OPERA PMS system
Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
Must be able to work well under pressure in a fast paced and constantly changing environment.